![]() ![]() If you’re having trouble logging in, follow our helpful interactive guide or visit our Help and Support page. We try to make sure that our mobile app works well with as many devices as possible, however it’s possible that you may experience issues if you are using a less common phone. In some countries it may be illegal to use some internet and mobile banking services. Our app services may be affected by your phone’s signal and functionality. The Spanish owners of TSB are considering putting the UK bank up for sale, in what could lead to the third major ownership shakeup for the loss-making. To use our app you’ll need to make sure you have updated the operating system on your device to the latest version available to you. We want to make sure you have the best experience, so if you are using an older version of our app you may be asked to update to the latest version before logging in. IOS users go to: Settings> App Store> turn on App UpdatesĪndroid users go to: Play store> Profile> Settings> Network preferences> Auto-update apps The scheme protects up to £85,000 (or £85,000 each for joint account holders - £170,000 altogether) of the deposits in your TSB savings and current accounts. We recommend you turn on ‘automatic updates’ in your app store settings to ensure you always have the latest version: Your savings are protected under the Financial Services Compensation Scheme. (Please note that due to the schemes' eligibility criteria not all TSB business customers will be covered by these schemes).The latest versions of our mobile app can be found in the Apple App Store and Google Play Store. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. ![]() Read more about our lending commitments to you (PDF, 400KB). TSB adheres to The Standards of Lending Practice for business customers which are monitored and enforced by the Lending Standards Board. ![]() ![]() SC95237.Īuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. Registered Office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Lloyds TSB 50 16 April 2010 Lloyds TSB, PO Box 1, BX 3 000 000. However if an IBAN is required, the IBAN field can be loaded as. Sort code Account number IBAN BIC Type of fee Monthly Overdraft usage fee. IBANs are similar to your full account number and are not used in New Zealand. The sender can choose to pay all the fees themselves, share the charges with the recipient or ask the. Payments arranged in-person or over the phone: £20.00 fee. The TSB address and/or SWIFT code above should be sufficient to send the payment. The fees incurred for an international bank transfer with TSB differ depending on how the payment is arranged: Payments arranged through internet banking: £10.00 - £17.50 fee. The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have fined TSB Bank plc (TSB) a total of £48,650,000 for operational risk management and governance failures, including management of outsourcing risks, relating to the bank’s IT upgrade programme. If you have any questions please call our contact centre on 0800 872 226. Not all telephone banking services are available 24/7. Overseas banks may require an IBAN, ABA number, Sort Code or a BSB from you. Online & Mobile Banking will be unavailable for up to an hour between 2:00 AM - 5:00 AM on Monday, 17th July for planned maintenance. Your Business Banking Call Centre is available from 8am to 6pm Monday to Friday and 9am to 2pm Saturday (excluding UK public holidays).Ĭalls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. If you have a hearing or speech impairment you can contact us using Text Relay or Textphone on 03 (lines are open 8am – 6pm Monday to Friday, 9am – 2pm Saturdays). If you’d like this in another format such as large print, Braille or audio please ask in branch. ![]()
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